RETURN & REFUND POLICY
We hope you love our gourmet pastries as much as we do. If there is anything wrong with your shipment, please contact us at firstname.lastname@example.org.
Please note the following;
- Orders are shipped on Mondays and Wednesdays ONLY to ensure that items arrive at their destination before the weekend.
- Once orders are shipped, customers will receive an email with tracking data.
- Remember, KRMA goods are shipped fresh and are PERISHABLE. Please open Immediately upon receipt and consume promptly or freeze products for later enjoyment.
Under the following circumstances, a refund is possible. The due amount will be charged back to the originating account.
- We offer a full refund if an instance were to arise in which an order is not fulfilled, although this is very rare.
- We are not able to deliver your orders due to a product being out of stock.
- Any other concern is handled on a case by case basis by our customer service department.